Role Summary
Client Service Director | Healthcare Communications | US – Remote
We’re exclusively partnering with a leading healthcare communications agency as they look to appoint an experienced Client Service Director to play a key role in the continued growth of their US business.
PLS ONLY apply if you have extensive experience working in a healthcare communications agency AND based in the US. Applicants from other locations will NOT be considered.
In the role you will cover medical affairs and promotional assets; extensive experience in BOTH of these is required.
This is an opportunity for a senior medical communications professional who can operate at both a strategic and commercial level — building trusted relationships with senior clients, shaping account strategy and leading teams to deliver exceptional work.
The opportunity:
• Take strategic ownership of a portfolio of high-value client accounts
• Build and strengthen senior-level client partnerships
• Drive organic growth and identify new business opportunities
• Shape account strategy alongside scientific and cross-functional leaders
• Lead high-performing teams and develop future talent
• Own commercial performance, forecasting and account financials
• Bring fresh thinking and new ideas to how medical communications can deliver greater value
We’re looking for someone with:
• Significant experience within medical communications
• A strong track record of senior client and account leadership
• Experience growing existing accounts and contributing to new business
• Strong commercial and strategic acumen
• The confidence to challenge, influence and advise senior stakeholders
• A collaborative leadership style and genuine passion for developing people
This is a high-visibility leadership opportunity for someone who wants to go beyond account management and play a meaningful role in shaping the direction and growth of an agency.
Contact us to hear more.
